I’m Winston Wolfe. I solve problems.
I’m thirty minutes away. I’ll be there in ten. Nobody touches anything until then.
- Call received
- 08:30
- Departure
- 08:32
- Margin
- 60 min
Procedure
One hour, counted from your call.
I take the call. I write down the address and the deadline. Nothing else.
I arrive. I come in through the garage. From here, I give the instructions.
Containment. The spread is stopped before any cleaning starts.
Delivery. The vehicle leaves. You two change clothes.
09:30
Delivery
By 09:30 there is nothing left to explain.
The house is as it was. The vehicle does not go back on the road. No notes are taken and no copies are kept.
Interventions are requested in writing. Describe the situation precisely and briefly.